The Most Trusted Jewelry Brand In Mindanao Since 1993.

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Request for Return

We’re sorry if our jewelry pieces did not meet your expectations. Tell us (1) what went wrong, (2) why are you returning the item, (3) your order number, and (4) a clear photo of the item(s) at support@sophiajewellery.com and we’ll get back to you ASAP.

Requests for returns and exchange are on a case to case basis. We will first look into your situation before taking the request.

Request for an Exchange

We do not accept exchanges not unless the item arrived damaged or if the item is different from your order. Please email support@sophiajewellery.com immediately with an attached photo of the damaged product and the original receipt, as we only accept two (2) days from the delivery date.